Privacy Policy for QCH Shilajit (UK)
At QCH Shilajit, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with the UK’s data protection laws, including the General Data Protection Regulation (GDPR).
1. Information We Collect
- Personal Information: When you place an order, sign up for our newsletter, or contact us, we collect information such as your name, email address, phone number, shipping address, and payment details.
- Usage Data: We collect data on how you interact with our website, including your IP address, browser type, device information, pages visited, and time spent on each page, to enhance your experience on our site.
2. How We Use Your Information
- Order Fulfillment: We use your personal information to process and deliver your orders, update you on your order status, and handle any order-related inquiries.
- Marketing Communications: With your consent, we may send you promotional offers, new product updates, or newsletters. You can opt out of marketing communications at any time.
- Website Improvement: Usage data helps us analyze and improve our website’s functionality, ensuring a seamless experience for our users.
- Customer Support: Your information allows us to address and resolve any questions or issues you may have.
3. Data Protection and Storage
- Security: We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.
- Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
4. Sharing Your Information
- We do not sell, rent, or trade your personal data to third parties. We may share your data only with trusted service providers (such as payment processors and delivery couriers) to fulfill your orders.
- Legal Requirements: We may disclose your information if required by law or to protect our rights, comply with legal processes, or respond to requests from public and government authorities.
5. Your Rights
- Access and Update: You have the right to access, correct, or update your personal information.
- Right to Erasure: You may request the deletion of your data, provided it is no longer necessary for the purposes it was collected.
- Data Portability: You can request a copy of your data in a commonly used format.
- Withdraw Consent: You may withdraw consent for data processing where consent is required.
To exercise any of these rights, please contact us at qch007@hotmail.com.
6. Cookies and Tracking Technologies
- Our website uses cookies to provide essential site functionality, analyze usage, and deliver relevant advertisements. By using our website, you consent to the use of cookies as described in our Cookie Policy. You can manage your cookie preferences in your browser settings.
7. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. All updates will be posted on this page, and we encourage you to review it periodically.
8. Contact Us
- For any questions, concerns, or requests regarding your privacy, please contact our Data Protection Officer at qch007@hotmail.com.
By using QCH Shilajit’s website and services, you consent to the collection and use of your data as outlined in this Privacy Policy. We are committed to protecting your information and respecting your privacy at all times.